All program participants are assigned a Case Manager who will work with them to establish self-identified goals and objectives. The Case Manager will provide resources to assist with reaching these goals. The Case Manager is available to meet with the program participants for one hour a day if desired; however, a minimum of once a week is the norm. These goals often include employment, child care, educational requirements for themselves and their children, safety planning, housing, legal issues, etc. The Case Manager will assist the individuals with filing for government benefits or unemployment benefits---many of which can be applied for online.
In some instances, Child Protective Services are involved with the family unit. In some instances involving older battered women, Elderly Protective Services may be involved with the family unit. In both instances, our Case Manager works with the program participants to get these matters resolved.